Director of Implementation Services (Pittston)


: $153,180.00 - $153,180.00 /year *

Employment Type

: Full-Time


: Executive Management

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AppZen delivers the worlds leading AI platform for modern finance teams. Starting with business spend, we automate manual process, uncover problems, and optimize decision making for enterprises around the globe, including one-fourth of the Fortune 500. Our platform combines patented deep learning, computer vision, and semantic analysis with intelligence from thousands of online data sources to understand financial transactions in business context and make decisions before those transactions happen. AppZen is a must have for CFOs and their teams to reduce spend, achieve compliance, and streamline process. Weve taken off this year! Since we released our platform in 2016, over 1,500 enterprises have standardized on AppZen, including three of the top ten banks, four of the top ten media companies, three of the top ten pharmaceutical manufacturers, two of the top five aerospace companies, and five of the top ten software providers. We were a Gartner Cool Vendor last year, have been recognized as one of the fastest-growing technology companies in the market, and we just announced $50 million in Series C funding. Description Passionate about building teams? Love managing people, building relationships, ensuring the best customer experience, and driving value? We are looking for the right person who can lead our team of Implementation Success Managers to integrate the power of AppZen to our fast growing list of Fortune 500 customers. About You: A proven leader who can build and scale teams Excellent analytical skills and highly organized You are a patient and caring person, highly organized and driven. You want to help our customers get the most out of AppZens audit solution and get joy out of watching a customer really succeed. You have GREAT communication skills and know how to get the message across. You are action oriented; no task is too small or insignificant for you. Responsibilities: Leading a team of Implementation Success Managers who handle the end to end implementation for AppZens largest and most strategic customers. Developing Implementation Processes and the strategic vision to enable AppZen to scale. Working cross-functionally with Sales, Engineering and Data science to deliver the best customer experience. Determining business solutions for finance organizations, developing project plans, outlining execution, and maturing customers engagements into long-standing business relationships. Understanding and analyzing business requirements to determine AppZens solutioning. Real ownership of your projects and real influence in our Customer Success organization. Must Have: Humble and Friendly personality with an open and honest communication style. 5+ years of experience in enterprise SaaS/software implementations, account management or other relevant business consulting. A strong leader who can mentor and loves to develop people Strong project management skills and functional requirements gathering skills. Exceptional customer presence and presentation skills; comfortable in talking with C-level executives.
Associated topics: accounting, analyst, bank, banking, corporate banking, cpa, finance, financial controller, fiscal, investment banking * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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