Primary role is to (a) Be a liaison between the business and technology, responsible for documenting business processes, alongside managing projects relating to business software; and (b)Be a project manager to plan, execute, and finalize projects according to strict deadlines and within budget.
? Communication responsibilities between the business and technical teams as and when
? Perform testing quality assurance and tests leading to the change/rollout of reports, store
systems and hardware.
? Understand business requirements and document needs leading up to development of software
for the business.
? Documentation of company procedures down to the granular level using Microsoft Visio.
? Good knowledge of SAP systems and various modules of SAP - FICO, SD, MM, POS, Retail, BI etc
? Managing large scale projects keeping budgets and scope in mind.
? Communicating with vendors and software developers to translate technical to business needs.
? Liaise with project stakeholders on an ongoing basis.
? Delegate tasks and responsibilities to appropriate personnel.
? Identify and resolve issues and conflicts within the project team.
? Identify and manage project dependencies and critical path.
? Build, develop, and grow any business relationships vital to the success of the project.
? Bachelor s or equivalent work experience
? PMP certification needed
KNOWLEDGE, ABILITIES AND SKILLS
? Customer facing experience.
? Prior experience with retail companies, and retail systems.
? Best practice knowledge of how company departments are run and organized.
? Excellent communication skills
? Keen sense of customer service and ability to work under pressure
? Ability to handle multiple tasks simultaneously
? Team player
? Ability to determine when escalation is necessary & follow through to resolution
? Strong familiarity with project management software
? Can conform to shifting priorities, demands and timelines through analytical and problem-
? Reacts to project adjustments and alterations promptly and efficiently.
? Flexible during times of change.
? Persuasive, encouraging, and motivating.
? Strong written and oral communication skills.
? Strong interpersonal skills.
? Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
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