Client Partner - Media Consultant - Walton

Employment Type

: Full-Time

Industry

: Miscellaneous



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About the Role: 
The Client Partner owns a portfolio of globally strategic accounts and is responsible for overall client satisfaction. She/he will build and nurture strong executive relationships to keep Ebiquity top of mind with the client and find opportunities to expand the set of services.   
Clients should consider this individual to be a trusted advisor. She/he will identify a client’s business need and work with internal teams to define effective solutions that generate measurable results. She/he will work across global teams to coordinate activities and to ensure a consistently high level of quality. The Client Partner should have the ability to lead delivery of consultative engagements.   
Specific responsibilities include: 
Maintain regular contact with accounts at an executive level and manage the relationship to ensure client satisfaction with all aspects of the Ebiquity services 
Drive new business and expanded business with existing customers; identify opportunities to upsell and cross-sell clients on the full set of Ebiquity services 
Act as the voice of the client in internal meetings and the voice of the company in client meetings; effectively express perspectives, requirements, and concerns to the other party 
Identify opportunities for new consultative engagements; sell, structure, and lead these engagements 
Contribute to Ebiquity thought leadership through publishing reports, writing articles, and presenting materials at industry events 
Work in conjunction with Finance to effectively manage account profitability  

Knowledge / Experience / Skills 
The ideal candidate will have 10-12 years of relevant work experience including 6-8 years of consulting experience with a top tier consulting firm 
Marketing or media background with experience working in a media agency, interactive agency, or client-side marketing role 
Proven experience successfully engaging with key decision makers (CMO and procurement leadership) 
Exceptional communication skills involving proven ability to present to audiences of all sizes, to craft storyboards and create deck, and to develop compelling slides. 
Demonstrated ability to influence decisions at all levels; excellent negotiation skills 
Ability to anticipate customer needs, offer solutions and overcome objections 
Expertise defining operating models and/or supporting marketing transformation efforts 
Strong knowledge of business models, objectives, financial metrics, etc. used in decision-making; ability to build sound business cases to support innovative initiatives 
Proven experience structuring commercial arrangements 
Strong general awareness of the needs of senior marketers, their challenges, the levers for change, and key industry trends 
Familiarity with Ebiquity’s key service offerings – media performance, media management, analytics, and technology 
MBA preferred 


Characteristics / Attitudes / Values 
The ability to read between the lines and hear what is not being said; an ability to solicit information and facilitate its transfer consistently and correctly across teams 
Expert level selling and negotiation capabilities 
Gravitas and ‘presence’ in order to lead client communications 
Self-starting, out-of-the-box thinker driven by the relentless pursuit of excellence to deliver brilliant services for our clients 
Comfortable with ambiguity and working in a dynamic environment 
Exceptional relationship-builder/maintainer 
Passion for media and marketing with a desire to keep up with the latest industry trends. 
Highly collaborative style, and aligned with the core Ebiquity values: agile, brave, curious, straightforward, and honest 
Willingness and flexibility to travel frequently and extensively 

Ebiquity aims to create a workplace that is open and supportive, and free of discrimination and prejudice. 
Our core values of curiosity and objectivity drive us to embrace the rich impact that multiple approaches and different ways of thinking can bring.
We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.

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