Luxury Sales Associate - Soho - New York


: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time


: Sales

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To provide a high standard customer service and to contribute to the achievement of the store target. Key Responsibilities: Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following La Perla Selling Ceremony and carrying out CRM activities according to the Company s policies and procedures Demonstrating and reflecting the glamorous, luxury lifestyle image of La Perla through customer service, attitude, personal grooming, dress code and behaviour Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service Participating in and representing La Perla during promotional events and activities Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times Playing an active role in replenishing stock according to La Perla procedures and policies Collaborate with the team in organizing the product in the stock room by participating in stock takes and helping to keep the stock room tidy and clean Attending and participating in all store meetings and training events as required ensuring good communication is maintained Skills: Demonstrable success gained as a Sales Associate with a recognised luxury brand Fluent in English Excellent communication skills both written and verbal Demonstrable sales skills Knowledge and understanding of the luxury market, customer service and fashion Successfully able to handle multiple demands and competing priorities Seeks opportunities to be proactive and pre-empt client needs Demonstrates respect and politeness and regularly exceeds customer expectations Shows innovation and initiative in setting customer care standards Team player Strong attention to detail Able to work flexibly, embrace and manage change Well groomed and demonstrate an attitude of professionalism, conscientiousness and reliability Enthusiastic, self-confident and self-motivated Understand and represent the luxury lifestyle image of La Perla Professionalism is maintained under all circumstances Prepared to go the extra mile to achieve targets * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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