Assistant General Manager

Employment Type

: Full-Time


: Non-Executive Management

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Under direction of the Regional General Manager, manages daily operations in a million+ square foot distribution center. Responsible for Operations Managers' performance and execution of all Operations functions at the facility, including: (1) Develop and execute daily and weekly operational plans; (2) Meet and exceed customer service requirements; (3) Maximize quality, throughput, and productivity of the facility; (4) Manage a diverse employee population; (5) Nurture a positive employee relations, focused, safe and productive work environment; (6) Ensure all corporate policies and procedures are adhered to and short and long term plans are implemented.


? Execute daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency.

? Develop and implement short and long-range staffing plans based on productivity objectives and forecasted volume requirements.

? Daily balancing of labor availability and volume requirements throughout the facility.

? Recruit, hire, train, develop, and retain effective shift management teams.

? In conjunction with HR, develop, implement, and measure effectiveness of new employee training programs.

? Ensure all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized.

? Daily inspection of physical condition of distribution center and equipment and directing needed maintenance and/or repair.

? Develop, analyze, and recommend operational and systemic improvements to meet current and future service, throughput, and cost.



? Bachelor's degree or equivalent experience.

? Minimum ten years of distribution operations experience in a large volume, automated distribution center environment.

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